Frequently Asked Questions

Have Questions? We're here to help.

Yes, all of our stuffed animals have the Child Product Certificate (CPC) meaning they have been tested and are considered safe for children of all ages.

Where it is recommended that you carefully wash stuffed animals, our plush toys are considered machine washable. For specific care instructions, please refer to the care label on each plush toy.

We offer a 100% happiness guarantee. If you are not 100% satisfied, return the product within 30 days for a full refund.

We keep our prices low so that shipping costs are not an issue. Shipping goes from $3.99 to $7.99 based on weight. If you spend over $50 shipping is free. $50 is equal to approximately 4 plushies.

As with many global products, to keep our prices down, Snuggie Buggies are primarily manufactured oversees in Asia. We are working to bring manufacturing closer to home and expect to add Mexico tour our manufacturing team.

You should receive an email when your order has shipped with your tracking information. You can also ask for shipping information using our chat feature at the bottom right of the website. For this you will need your order number and email address.

Do You Have Any Questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.

Free US Shipping

We maintain low prices and even offer free shipping for orders over $50

24/7 Support

We're here and ready to help. For any issues, email

Secured Payments

We are officially registered and use secure payment

30 Days Return

Simply return within 30 days, no questions asked.